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$12 a Month
Free Trial: 14 Days
  • All-in-one Support Ticket System
  • Live Chat Software-fastest way to connect with your customers
  • Universal Helpdesk Inbox
  • Customer Portal
  • Support your customers on the go with our native mobile apps
I want this App
LiveAgent is an online live chat platform that’s especially popular with e-commerce businesses at the small and midsize level. In addition to their core live chat application, the vendor also offers ticket management, online self-service portals and change and license management, all as either in-suite or standalone applications. Additionally, and in cooperation with a variety of third-party software companies, LiveAgent offers a selection of broader customer relationship management (CRM) applications, such as marketing and sales force automation. It is a customizable solution that can scale as small companies grow their customer base and online services. LiveAgent is offered as both Web-based (cloud) software and on-premise installations.
Company Contact
Phone: 1-888-659-6550
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Customer Reviews (2)

LiveAgent is an excellent choice for an online chat software. I really like that LiveAgent assigns chats to agents who've had previous communication with chatting customers. New mobile apps are great for communicating on the go.

--- from on 1/5/2016

I love LiveAgent. Having used it now for over 9 months, we have found the software to be fully features with the ability to configure what should happen in any given circumstance. It has saved us countless support hours. If something goes wrong, like you're having trouble installing it the team at LiveAgent is online 24/7 so my requests were solved in a few hours.

--- from seoni. on 12/17/2015