Customer Reviews (4)
I "purchased" the servicers in January. We have a large website with lots of options, required questions upon checkout, etc. Shopgate is the WORST vendor with whom I have ever worked. They are lax, they don't pay attention to detail, and they claim they can't "duplicate" obvious problems with their integration with 3D Cart.
I paid over $9100 for our app and have filed a chargedback to recoup my losses. We launched their app for ONE DAY and were inundated with customer complaints. 3D... you should drop these people. DO NOT WASTE YOUR TIME, YOU STAFF TIME AND SUFFER THE UTTER FRUSTRATION WITH THESE PEOPLE.
Kathie Dean from HAMPSTEAD, MD.
Don't subject yourself with dealing with this company. Aside from their very poor integration and implementation with 3dcart. The service is expensive for what it offers, and they do not honor their agreements.
I was told I could cancel for a full refund "free trial" within 14 days of going live. The site never went live because of their poor implementation, and they refused to give me a refund, because "Our Vice President saw that we had completely finished development on our end, so unfortunately we will not be able to issue a refund"
So what exactly is the trial period for??
David from .
Shopgate is a terrific company. Everything that they say they will do, they do! We've been quite pleased with the cheerful, speedy and committed staff that helps us each and every time we have issues with our app. Thank you Shopgate for your terrific service.
Keith from shopgate.com.
Too expensive, too generic, technical support is a pain in the rear end and often times you have to communicate with germans.
John from USA.