When customers order a product from your site, they may feel a bit anxious or eager. This is a positive sign that your products are items that people truly want. However, when people wait for their orders to arrive, they may start to worry that it has been delayed indefinitely. If they wait too long with no sign, they may grow impatient with the shipment and distrustful of your business. No one likes to be left in the dark.
3dcart’s Carrier Delivery Notifications can keep your customers informed and satisfied. With this module, your website’s software can automatically send emails when the order is first shipped out and when it reaches its destination. Instead of wondering if their purchased products have arrived or even left the warehouse yet, your customers can now know for sure. That means less phone calls, greater satisfaction, and a smoother shipping experience.
Merchants on the Pro plan or higher can make use of this exciting feature from 3dcart.